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Service Standards

What you can expect from us

 

  • dedicated point of contact (no call centres)
  • honest pragmatic approach from one of our assessors
  • easy to follow reports with quick turnaround
  • we’ll remember to contact you so you comply with current legislation
  • we don’t charge for silly add-ons
  • hassle free, peace of mind service with a smile

 

What we expect from you

 

  • be open and honest with us, with where you are at
  • pay your bill on time

HASAW complete Fire Risk Assessments for our new locations (often at short notice) and existing sites.

This ensures our operation is safe – particularly amongst shopping centres. 

Katie Kreeger

Chopstix Group Ltd, London

The whole town turns out for our event and we spend a huge amount of time making it fun for all. We are always grateful to Mark for double checking our procedures helping us to make it safe for everyone.

Lyndsey Burch

Thrapston Charter Fair Committee

Mark was a fantastic contributor and expert consultant for a programme ACC recently produced on Fire Safety for Care Homes. Mark was a great pleasure to work with, always extremely supportive, forthcoming and responsive to all of our queries, demonstrating great expertise. He was able to adapt quickly to the challenges of filming, taking on the additional role of presenter with great patience, skill and professionalism. We look forward to the opportunity of working on further programmes together in the future.

Kate Larpent

ACC

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Free online fire safety test for small offices and shops

Take our tea break test ... a free Q&A survey to find out your level of risk of fire.

Please note this is intended for use with small offices and shops, and should never replace a professional fire risk assessment. For anything larger, call us. That's the sales pitch done, now take the test!